RETURNS & EXCHANGES

EXTENDED 30-DAY MONEY-BACK GUARANTEE

Products sold by CORARORA, unless otherwise stated, are guaranteed a 30-day money-back policy under legitimate conditions*. If it is your first time returning an item from the UK, we have your shipping fee covered. Please note that the customer is responsible for paying the return shipping fee after the first return.

If you would like to exchange the product you ordered for another size, color, or style, please return the item(s) within 30 days of purchase, and we will process the exchange as soon as we receive the item.

 

HOW TO INITIATE A RETURN

01 Contact Us

Please contact us email: customer@corarora.co.uk

02 Evaluate Product Situation

Our customer service specialists will guide you on how to return and refund based on the condition of the product you received.

 

GENERAL RETURN POLICY

1. You must submit all return requests within 30 days of your package being delivered.

2. The following items cannot be returned, refunded, or exchanged—① Items on clearance, ②Underwear, ③Customized items, ④Monogrammed items, and ⑤Face masks .

3. Returned items must be unworn, unwashed, undamaged with all original tags attached. We do not accept returned items that have been worn, damaged, washed, or altered.

4. Returned merchandise must go through the return process first before being accepted.